Terms of Service

1. Acceptance of Sacred Terms

By accessing or using the Sattvalok platform, mobile web application, or participating in temple pujas and AI Guru inquiries, you agree to comply with and be bound by these terms. Sattvalok is dedicated to facilitating genuine Sanatan Dharma traditions with reverence, purity, and authenticity.

2. Online Puja Bookings & Prasad Delivery

• Priest Sankalpa: Pujas are performed on your behalf by traditional Vedic priests following shastric protocols. Sankalpa is taken using the exact name and Gotra provided.
• Proof of Puja: Video recordings or photographic darshan of the Sankalpa and Archana are shared within 24–48 hours of completion in your devotee profile.
• Prasad Delivery: Dry non-perishable prasad (vibhuti, kumkum, raksha sutra, dry sweets/dry fruits) is dispatched via tracked speed logistics. Timelines vary depending on temple remote locations (typically 4–7 business days).

3. Astrological Guidance & AI Spiritual Assistant

Astrological charts, Kundli analyses, and responses from the AI Spiritual Guru are computed based on traditional Vedic shastras (Lahiri Ayanamsa, Brihat Parashara Hora Shastra, Bhagavad Gita, and Upanishadic wisdom). They serve as devotional insight and contemplation tools, and should not replace professional medical, legal, or financial advice.

4. Satvik Marketplace & Consecration Guarantee

All items in the Sattvalok Store (natural Rudraksha, brass murti, copper yantras, and pure havan samagri) undergo strict authenticity verification. We guarantee zero synthetic substitutes and provide certification certificates where applicable.

5. Inquiries & Legal Contact

For queries concerning these terms, cancellations, or devotional dispute resolution, reach us at: